AI sales assistants, answered honestly
What an AI sales assistant is. Whether it can qualify a lead and book an appointment. What it costs, and what Treiva does and does not do. 58 answers, grouped, each written to stand on its own.
is how long the average business takes to answer a web enquiry.
What an AI sales assistant is
An AI sales assistant answers the enquiries a business already receives, asks the questions a salesperson would ask, and books the meeting. It works on text channels rather than the phone. The distinction that matters is inbound against outbound: it converts the enquiries you already get, and it does not go looking for new ones.
What Treiva does and does not do
Website chat, WhatsApp, Instagram, Facebook Messenger, SMS, email, web forms and Meta lead forms. All of them text. One set of qualifying questions and one tone of voice covers all eight.
Pricing, billing and contracts
A subscription with tokens bundled into it. When the bundled tokens run out you can top up rather than being cut off or charged a surprise overage. There is no per lead fee and no per message fee.
Your data, and what happens if you leave
You do. The enquiries, the conversations and the contact details are your business's data. Treiva processes them so it can answer, qualify and book, and it does not sell them or use them to market to your customers.
Lead qualification, explained
Lead qualification is deciding which enquiries are worth your time before you spend it. It usually means asking a short set of questions, comparing the answers against what a good customer looks like for you, and sorting the enquiry accordingly. Done well it changes who your team calls first. Done badly, or not at all, everybody gets treated the same and the good ones wait.
Speed to lead and response times
Speed to lead is the time between an enquiry arriving and your first reply reaching the person who sent it. Not when it was seen, and not when it was assigned. When they got an answer. It is a single number and it is one of the few things a business can change this week.
WhatsApp, and the Business API
It is the way Meta lets software send and receive WhatsApp messages on behalf of a business, as opposed to the free WhatsApp Business app that a person uses on a phone. The API has no interface of its own. It is the connection a tool like Treiva sits on top of.
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the ones nobody puts on a website.
<p class="sub">Those are the ones on this page.</p>
