An AI sales assistant that answers your WhatsApp, day and night
WhatsApp Business API pricing has two parts: what Meta charges for the conversation, and what your provider charges on top. Treiva answers every WhatsApp enquiry the moment it arrives, asks your qualifying questions and books the meeting. The number and the message costs sit inside your plan.
of UK adults who are online use WhatsApp.
What does WhatsApp Business API pricing actually cost?
WhatsApp Business API pricing has two parts: what Meta charges for the conversation, and what the provider you connect through charges on top. Meta prices per conversation rather than per message. The rate changes with the category of the conversation, and the country the customer is in.
Providers add a platform fee. Most charge for the phone number as well. With Treiva there is no separate Meta bill to manage. Treiva runs the WhatsApp Business connection, you connect your own Meta account, and the number and the message costs sit inside your Treiva plan. One invoice, and no per message pricing to reconcile.
A rate per conversation rather than per message. It changes with the category of the conversation, and with the country the customer is in.
A platform fee on top, and usually a monthly charge for the number itself. This is the part that varies most between providers.
One monthly fee against a lead volume allowance. The number and the message costs are inside it, so there is no second bill.
Your Meta account, your number and your conversation history. You connect the account at onboarding and it stays yours.
WhatsApp is where your customers already are. It is also where messages sit unanswered.
People message a business the way they message a friend. That means evenings, weekends and the moment the thought occurs to them. Then they wait.
A message that arrives at nine at night and gets a reply at nine the next morning has already been answered by somebody else. Most businesses solve this by putting one person on it. That works until there are two conversations at once, or that person is on holiday, or the message lands on a Sunday.
Treiva answers every WhatsApp conversation as it arrives, asks the questions you would have asked, and books the appointment. It handles as many at once as you receive.
of consumers prefer messaging when they contact a business.
How it works
Connected in one onboarding session, live within 48 hours.
You keep your number and your Meta account. Treiva does the rest.
Connect WhatsApp
We connect your WhatsApp Business account to Treiva in one onboarding session. You do not need a developer.
Tell it about your business
Upload your website and your documents, choose the tone of voice, and set the questions it should ask.
It answers and books
Every message gets a reply within seconds, qualified against your criteria and booked into your calendar, at any hour.
What you pay, and what you do not.
No separate Meta invoice to manage. No per message charge to reconcile at the end of the month. Your plan carries a lead volume allowance, and that is what you pay.
The comparison worth making is not Treiva against Meta's per conversation rate. It is Treiva against the cost of somebody watching WhatsApp in the evening, which is what most businesses are paying today.
WhatsApp automation that holds a real conversation.
Treiva is not a keyword menu and it does not send broadcast blasts. It reads what the person wrote, answers the question, asks the next one, and knows when to stop and hand over to a person.
WhatsApp business automation usually means a rule that fires on a trigger. This is the conversation itself. It works the same way on Instagram and Facebook Messenger. One set of answers covers all three.
The same assistant on every channel your enquiries arrive on.
of consumers are frustrated when a business does not offer messaging.
Website chat, web forms, Instagram, Facebook Messenger, SMS, email and Meta lead forms. One set of qualifying questions, one tone of voice, and one place the conversations end up.
Appointments go into Google Calendar or Outlook. Treiva is not a CRM and does not replace one. CRM integrations are on the roadmap.
Send us a message and
watch it get answered.
A 15-minute call. Write the kind of thing your customers send you and we will show you the reply, the questions and the booking.
Frequently Asked Questions
WhatsApp and Treiva, answered plainly.
There is no separate Meta bill. Treiva runs the WhatsApp Business connection and you connect your own Meta account. The number and the message costs sit inside your Treiva plan. You pay one monthly fee against a lead volume allowance. There are no per message or per lead charges.
Where this sits in the sequence.
See Treiva answer a WhatsApp enquiry.
A 15-minute call. Send us the kind of message your customers send and we will show you the reply, the questions and the booking.
You're booked in.
We'll be in touch within one business day.
Someone is messaging a
business like yours right now.
The one that replies tonight gets the work.