Speed to lead, without anyone watching the inbox
Treiva replies the moment an enquiry arrives. Website chat, WhatsApp, Instagram, Facebook Messenger, SMS, email, web forms and Meta lead forms. It asks your qualifying questions, then books the meeting.
is how long the average business takes to answer a web enquiry.
What is speed to lead?
Speed to lead is the time between an enquiry arriving and a business replying to it. It is measured from the moment the form is sent, not from the moment somebody opens the inbox.
It is a measure of response time, not of demand. Improving it does not bring in more enquiries. It means losing fewer of the ones you already get.
The gap between an enquiry landing and a real reply reaching the person who sent it. Not the time to open it. The time to answer it.
People rarely enquire with one business. The first useful reply usually decides who gets the conversation.
It is not lead generation. It is not answering the phone faster. Speed to lead changes what happens to the enquiries you already receive.
Treiva answers as the enquiry lands, at any hour, asks your qualifying questions and books the meeting. Nothing waits for the morning.
Enquiries do not arrive during office hours.
A form submitted at ten at night. A WhatsApp message that lands while you are with a client. An email that arrives on a Saturday. Each one is somebody who decided to get in touch. Each one sits until the next time a person opens the inbox.
Nothing stops that prospect messaging the next business on their list while they wait. By Monday the enquiry is still there. The decision has usually been made somewhere else.
Treiva closes that gap. It answers as the enquiry arrives, at any hour, asks the questions you would have asked, and books the meeting before the conversation goes cold.
higher odds of qualifying an enquiry at 5 minutes than at 30.
How it works
Three steps, and no inbox to watch.
You connect the channels you already use. You upload your website and your documents, and set the questions you want asked. Treiva does the rest, at any hour.
The enquiry arrives
Website chat, WhatsApp, Instagram, Facebook Messenger, SMS, email, a web form or a Meta lead form. Treiva watches every channel you have connected, around the clock.
Treiva replies and qualifies
It answers straight away, in your own words. Then it asks the questions you have set. It keeps asking until it knows whether the enquiry is worth your time.
The meeting is booked
When the enquiry qualifies, Treiva offers real times from your calendar and confirms the meeting. You pick up a booking, not an inbox.
One reply speed, whatever channel they use.
Most businesses are quick on one channel and slow on the rest. Treiva answers website chat, WhatsApp, Instagram, Facebook Messenger, SMS, email, web forms and Meta lead forms at the same speed. Same tone. Same questions. Whatever time they arrive.
A fast reply is only useful if it asks the right questions.
more likely to qualify an enquiry when you reply within the hour.
An autoresponder is quick. It tells you nothing. Treiva holds a real conversation. It asks what you need to know, and follows up when an answer is vague. The result is recorded, so you can see why an enquiry qualified before you speak to anyone.
The meeting is in the diary before you read the message.
Treiva checks your availability and offers real times. A qualified enquiry becomes a confirmed meeting inside the same conversation. Nothing waits for a callback. Nothing needs chasing in the morning.
See what your reply time looks
like with Treiva answering.
A 15-minute call. No slides. We connect to your channels and show you exactly what Treiva does with a real enquiry.
Frequently Asked Questions
Speed to lead, answered plainly.
Faster is better. The benchmark that matters is whether you reply before the prospect contacts somebody else. In practice, minutes rather than hours. It also means covering evenings and weekends, because that is when a large share of enquiries arrive. Treiva replies as soon as the enquiry lands, at any time of day.
Three more pages worth the two minutes.
Send us an enquiry you did not answer in time.
A 15-minute call. We will show you Treiva handling your kind of enquiry, on your channels, and what it would have asked.
You're booked in.
We'll be in touch within one business day.
An enquiry is arriving somewhere right now.
The only question is how long it waits.
Treiva answers it the moment it lands.