Software for tradesmen who cannot stop mid job to reply
Tradesman software that answers the enquiry rather than the invoice. Treiva replies the moment an enquiry arrives, on your website, WhatsApp, Instagram, Facebook Messenger, SMS and email. It works out what the job is and books the visit while you are still on the tools.
higher odds of reaching an enquirer at 5 minutes than at 30.
What is CRM software for tradesmen?
It tracks customers and work. Quotes, scheduling, materials, invoices and job history. It is built for what happens once you have won the job, and most trade businesses run on one.
Treiva works earlier and does not replace it. It handles the enquiry itself, then hands the details to whatever you use to run the work. One deals with the jobs you have. The other makes sure you get them.
Quotes, scheduling, materials, invoices and job history. Everything after you have won the work.
The enquiry before that. Reply, find out what the job is and where it is, and book the visit.
The moment the visit is booked. Treiva stops there and hands the details across.
No quoting, no invoicing, no job scheduling. And it does not answer the phone.
You cannot be on the tools and on the messages.
An enquiry comes through your website at half past two. You are under a sink, or on a roof, or halfway through a board. You see it at six.
By six the customer has messaged two other people, and one of them replied at twenty to three. It was not about price and it was not about the work. It was about who got back first.
Treiva replies at twenty-nine minutes past two. It asks what the job is, where it is and how soon they need it. The visit is in your diary before you have washed your hands.
of consumers prefer messaging when they contact a business.
How it works
Three steps, none of them yours.
The same three whether the enquiry came from your website, a message or a directory form.
The enquiry arrives
From your website, a WhatsApp message, a text, or a form on a trade directory that lands in your inbox. Treiva watches all of them.
It finds out what the job is
What needs doing, what postcode, how urgent, whether they own the property. Your questions, asked properly, and followed up when the answer is vague.
The visit is booked
It offers real times from your calendar and confirms the appointment. You come off the job to a booking and a summary, not a backlog.
Every text enquiry, in one place.
Website enquiries, WhatsApp, Instagram, Facebook Messenger, SMS, email and the forms that come through from trade directories all land with Treiva. It answers them all at the same speed, at seven in the morning and at nine at night.
It works out whether the job is worth the drive.
Half the enquiries a trade gets are outside the patch, not urgent, or somebody pricing up a job they will not do until spring. Treiva asks before you get in the van, so the visits in your diary are the ones worth making.
Bookings, not a list of things to chase.
Treiva checks your availability and offers real times inside the conversation, so the customer picks a slot while they are still interested. The details go across to whatever you use to run the jobs.
Bring us an enquiry you
did not get back to in time.
A 15-minute call. Show us a real message from a customer and we will show you what Treiva would have replied and what it would have asked.
Frequently Asked Questions
Straight answers, starting with the one that matters most.
No, and this is the most important thing to know before you read any further. Treiva is text only. It handles website enquiries, web forms, WhatsApp, Instagram, Facebook Messenger, SMS and email. It does not answer calls and it is not a voice product. If every job you win comes down the phone, Treiva is not for you.
Where this sits in the sequence.
Bring us an enquiry you did not get back to in time.
A 15-minute call. Show us a real message from a customer and we will show you what Treiva would have replied and what it would have asked.
You're booked in.
We'll be in touch within one business day.
Somebody is messaging
you about a job right now.
You are on a job. Treiva is not.